Table 10. Control panel error messages (continued) Message Cause Solution Canceled Send. Clear Document The cancel key was pressed to cancel the current job while pages were feeding from the document feeder. The cancel process will not automatically clear the document feeder. Pull the document release door open, remove the jammed item, and close the door. Then, clear the items in the document feeder tray and start over. CCD Scanner Error The scanner assembly experienced an internal error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. Try another power source.
If the message does not clear, see chapter 6, “Troubleshooting.” Comm. Error Fax communication error occurred between the product and the sender or receiver. Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. See chapter 6, “Troubleshooting.” Device Busy. Try Again Later The product is currently in use. Wait for the product to finish the current job. Device Error. [Enter] To Cont. There was an internal error in the product. Press menu/enter to resume the job. Doc Feeder Jam A piece of media is jammed in the document feeder tray.
Open the document release door, clear the jam, close the document release door, and reload the paper into the document feeder tray. Document Feeder Mispick. Reload Media in the document feeder tray was not picked up. Remove and reload the media into the document feeder tray. Door Open Or No Print Cartridge The print cartridge door is open or the print cartridge is not installed properly. Make sure the print cartridge door is closed. Check the print cartridge for proper installation. Engine Comm. Error The product experienced an internal communication error. Warning message only. Job output may be affected. 40 Chapter 2 - Operation EN