Table 10. Control panel error messages (continued) Message Cause Solution 51 Laser Error The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. Try another power source. If the message does not clear, see chapter 6, “Troubleshooting.” 52 Scanner Error The product has experienced an internal code error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. Try another power source.
If the message does not clear, see chapter 6, “Troubleshooting.” 79 Error PowerOff>PowerOn The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” ADF Door Open The ADF door is open or a sensor is malfunctioning. Make sure the ADF door is closed. If the message persists, disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. Try another power source.
If the message does not clear, see chapter 6, “Troubleshooting.” Canceled Copy. Clear Document The cancel key was pressed to cancel the current job while pages were feeding from the document feeder. The cancel process will not automatically clear the document feeder. Pull the document release door open, remove the jammed item, and close the door. Then, clear the items in the document feeder tray and start over. Canceled Scan. Clear Document The cancel key was pressed to cancel the current job while pages were feeding from the document feeder. The cancel process will not automatically clear the document feeder. Pull the document release door open, remove the jammed item, and close the door.
Then, clear the items in the document feeder tray and start over. EN Control panel error messages 39