Table 11. Solving print image-quality problems (continued) Q1342-90910 Errors 73 Problem Cause Solution Toner specks appear on the printed page. . The media you are using does not meet Make sure that the media meets HP’s specifications (for example, it is too specifications detailed in the Print Media moist or too rough). Guide for the HP LaserJet printer family. The printer needs to be cleaned. Clean the printer. See the HP LaserJet 1000 Series user guide. Characters are only partially printed (also referred to as dropouts). A single sheet of paper is defective. Try reprinting the job. The print density needs to be adjusted. Adjust the print density from the device configuration utility.
The moisture content of the paper is Make sure that the media meets inconsistent, or the paper has moist or specifications, detailed in the Print Media wet spots on the surface. Guide for the HP LaserJet printer family. The paper was damaged by inconsistent Make sure that the media meets manufacturing processes. specifications detailed in the Print Media Guide for the HP LaserJet printer family. A draft mode or EconoMode is selected Clear the printer software EconoMode in the software. check box. The toner cartridge is defective. Replace the toner cartridge. See “Toner cartridge” on page 15. Vertical lines appear on the printed page.
The photosensitive drum inside the toner Replace the toner cartridge. See “Toner cartridge is scratched. cartridge” on page 15. The fuser is damaged or has an Replace the fuser. See “Fuser assembly” obstruction. on page 42.