Table 22. Fax receive error codes (continued) Error code Error definition Solution 225 The remote machine has attempted to initiate a remote diagnostic session with this machine, even though remote diagnostic access is locally disabled. Enable the remote diagnostics capability on the local machine. 226 The remote machine has attempted to initiate a remote diagnostic session with this machine, but the remote diagnostic versions supported by the two machines are incompatible. None. Remote diagnostics cannot occur between machines with incompatible remote versions.
227 The remote machine has attempted to initiate a fax session at a speed and modulation that is not supported by the local machine. Reconfigure the local machine to receive at a slower speed. 228 The remote machine has attempted to initiate a poll transmission from the local machine even though the local machine is not configured for poll transmission. 1 Confirm that polling by the remote user is desired. It is possible that the remote user has inadvertently attempted to poll. If this is the case, reattempt a normal transmission from the remote machine. 2 If polling by the remote user was desired, confirm that the local machine was correctly configured for poll transmission.
229 The remote machine has attempted to initiate a secure poll transmission from the local machine but has not provided a valid password. If the remote user is the desired recipient for the polled document, confirm that the remote user has the correct password and that the local machine is configured with the same password. 230 The remote machine has attempted to initiate an operation that requires error correction but has not selected error correction for the session. Enable ECM on both the local machine and the remote machine. 231 The remote machine has attempted to initiate a transmission to the local machine even though the capability to receive is disabled at the local machine.
Ensure that the local machine is capable of receiving a document. Check that paper is correctly loaded, paper is not jammed within the machine, and any other system abnormalities have been cleared. 232 233 234 235 (ECM error) 236 (ECM error) 237 A communication failure has occurred between the two machines. -Or- The user at the remote machine may have pressed cancel . -Or- The power at the remote machine has been interrupted, or deliberately turned off, causing the fax session to be interrupted. 1 Re-attempt the fax reception at a different time when telephone line conditions have improved. 2 If the error persists, and error correction is in use for the fax session, disable ECM.
212 Chapter 6 - Troubleshooting EN