Table 22. Fax receive error codes (continued) Error code Error definition Solution 252 Telephone line conditions were too poor to receive a fax. 1 Reattempt the fax reception at a later time when line conditions may have improved. 2 Configure the machine to start reception at a lower speed. 3 If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts. 253 The remote machine has attempted to initiate a page transmission using a page width that is not supported by the local machine. Ask the remote user to reconfigure their fax machine to transmit using a “normal” (letter/A4) page width.
281 The local machine has not received any data at the start of a page during non- ECM reception although the modem has not detected a remote disconnect. The remote machine is probably transmitting fill bytes instead of data and is either broken or jammed. Reattempt the fax reception after first requesting that the remote user check his or her machine. 282 The local machine has not received any data at the start of a page during ECM reception although the modem has not detected a remote disconnect. The remote machine is probably transmitting sync frames instead of data and is either broken or jammed.
Reattempt the fax reception after first requesting that the remote user check his or her machine. 283 The local machine has detected that modem carrier has stopped. Either the line has been disconnected or the remote machine has aborted the transmission. Reattempt the fax reception after first requesting that the remote user check his or her machine. 284 The local machine has not received any data during non-ECM page reception and a timeout failure has occurred. The remote machine is probably transmitting fill bytes instead of data and is either broken or jammed. Reattempt the fax reception after first requesting that the remote user check his or her machine.
285 The local machine has stopped receiving any data during an ECM page reception although the modem has not detected a remote disconnect. The remote machine is probably transmitting sync frames instead of data and is either broken or jammed. Reattempt the fax reception after first requesting that the remote user check his or her machine 214 Chapter 6 - Troubleshooting EN