144 Trouble Description Recovery method Image/ Illustra- tion When paper is loaded, it is fed and an error occurs For Die-cut label (Gap) and Transparent die-cut label The paper you are using does not match the [Media detection settings]. Check the paper you are using and the printer’s [Media detection settings]. See "Media detection settings" on page 113. - The transmittance of the paper you are using is out of the specifications. The label gap may not be detected. Infra- red light is used to detect the label gap; therefore, the infrared transmittance of the backing paper must be higher than the specified value and that of the label part must be lower than the specified value.
Check the paper specifications, and use the paper that matches the printer specifica- tions. You may be able to detect the gap by per- forming [Adjust the Label Gap Detection Sensor]. On the printer driver’s [Printer Utilities] tab, click [Printer Setting Utility]. When the PrinterSetting screen is displayed, click [Printer Adjustment] - [Sensor Adjustment] and perform [Adjust the Label Gap Detec- tion Sensor]. See "Sensor Adjustment" on page 132. - An error has occurred in the sensor. If the printer has been working properly so far, the sensor may be malfunctioning. Con- tact qualified service personnel for advice. -