BAIC L7089/L7189 Smartphone User & Service Manual (EN)

L7089 / L7189 CONTENTS Page Number SECTION 1: GENERAL 1.1 Introduction v 1.2 Motorola service policy for L7189 in warranty vi 1.3 General Safety Information vii SECTION 2: L7189 DESCRIPTION 2.1 Specifications of L7189 2 2.2 L7189 Overview 3 2.3 Connector Pinout 5 2.4 Talk time, Weight and Volume Matrix 5 SECTION 3: FEATURE LIST 3.1 List of Features available 7 3.2 Menu 7 3.3 Phone Book 7 3.4 Call Related Features 8 3.5 Messages 9 3.6 Phone Set Up 10 3.7 Network selection 11 3.8 Call Meters 11 3.9 Accessory set-up 12 SECTION 4:

DISASSEMBLY & PARTS 4.1 Dissasembly Introduction 14 4.2 Recommended Tools 14 4.3 Disassembly Procedure 14 4.4 Assembly procedure 14 4.5 Exploded Parts diagram 19 4.6 Replacement parts 20 SECTION 5: SIM CARDS AND SECURITY 5.1 Manual test mode 22 5.2 Live Sim Card 22 5.3 Personality Transfer 22 5.4 GSM Test Command 24 5.5 Identity and Security 25 SECTION 6: REPAIR & TEST PROCEDURES of 48 European Customer Services ii

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L7089 / L7189 6.1 Repair introduction 27 6.2 Mechanical repairs 27 6.3 Basic modular troubleshooting 27 6.4 Software Upgrade 30 6.5 Flexing 30 6.6 Testing on HP 8922 31 6.7 Testing IrDA Port 31 6.8 Testing on Go / NoGo Tester 32 SECTION 7: ACCESSORIES 7.1 Accessory Statement 34 7.2 Mid Rate Charger Information 34 7.3 Accessory Listing 35 SECTION 8: GLOSSARY OF TERMS 8.1 List of Abbreviations 37 of 48 European Customer Services iii

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L7089 / L7189 1.1 Introduction This manual is intended for use by technicians familiar with similar types of equipment. It contains all service information required for the equipment described and is current as of the printing date. Although there is a L7189 flipped and a L7089 flat version of this unit we shall just refer to one model from now on, the L7189. The scope of this document is to provide the reader with basic information relating to the L7189, and also to provide procedures and processes for repairing the units up to and including Level 2 repair. Level 1 and 2 repairs involve the following activities to be carried out:

- Unit swap out Repairing of mechanical faults Basic modular troubleshooting Testing and verification of unit functionality Upgrading software Flexing units Initiate warranty claims and send faulty modules to Level 3 or 4 repair centres. Computer Software Copyrights The Motorola products described in this instruction manual may include copyrighted Motorola computer programs stored in semi-conductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form the copyrighted computer program.

Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this instruction manual may not be copied or reproduced in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty free license to use that arises by operation of law in the sale of a product. of 48 European Customer Services v

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L7089 / L7189 1.2 Motorola Service Policy for L7189 in warranty 1.2.1 Warranty: Product will be sold with the standard 12 months warranty terms and conditions. Accidental damage misuse, retailers extended warranties will not be supported under warranty. Non warranty repairs will be available at agreed fixed repair prices. Proof of purchase will be required to validate warranty claims. 1.2.2 Out of Box Failure Policy The standard OOB failure criteria will apply. Customer units that fail very early on, after date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

1.2.3 Product Support Customers original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centres will perform level 4 (full component) repairs. 1.2.4 Customer Support: This will be available through dedicated Call Centres and In Country Help Desks. Product Service training should be arranged through the local Motorola Support Centre. 1.2.5 Replacement Parts Ordering Only centres authorized to carry out repairs will be able to purchase spare parts.

Orders for spare parts from Hub’s and Hi-Tech Centres should be placed with the regional Motorola Parts Distribution Centre. of 48 European Customer Services vi

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