Nio · 19 стр.
Руководство по эксплуатации ET5 Touring - электромобиль NIO (EN)
Оригинальное название: ET5T User Manual ENG
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ET5 Touring User Manual User Manual Disclaimer for ET5 Touring Thank you for choosing NIO ET5 Touring model (hereinafter referred to as “ET5 Touring”). ET5 Touring is a smart electric vehicle. We will provide you with considerate and thoughtful user services during your green journey with ET5 Touring. Before embarking on a journey with ET5 Touring, it is recommended that you read the “User Manual” on the center display to learn all the information required for the use of the vehicle. Without legal and valid authorization, no one may make copies of or modify the contents of this manual in whole or in part.
Without legal and valid authorization, no one may refit, adjust, or disassemble vehicle parts, so as to prevent the occurrence of feature failures or personal injury. The labels, signs and pictures used in, as well as the contents of this Manual are for illustration only. The actual equipment, configuration, features etc. of your vehicle may be different from the description and illustration in this Manual. They may be upgraded with the change of the vehicle software version. Please refer to the actual equipment, configuration, features etc. of your vehicle.
For the avoidance of doubt, NIO has the right to decide whether and when to upgrade your vehicle's equipment, configuration, features and related software for safety, compliance with laws and regulations and other considerations. Please strictly abide by the warning information referred to in this Manual. It will help you use the vehicle more safely. Pay attention to any other warning information released to you by NIO. Please make sure that you read the latest version of this Manual carefully and familiarize yourself with the features of ET5 Touring before using. If ET5 Touring is not operated correctly, it may cause injury to you or others or lead to vehicle damage or property loss.
NIO shall undertake no responsibility in such an event. Warning: This content is closely related to personal safety. Please always comply with it! Failure to comply may result in personal injury or a serious accident. Caution: This is to advise you on how to avoid possible vehicle damage or property loss. Note: It provides you with suggestions on how to make better use of your vehicle. If you have any questions about this Manual or need emergency assistance, please call the NIO Hotline, or contact NIO via E-mail.
Lock Doors and Windows Find My Car Door Handle Unlocking/Locking with Smart Key Easy Entry Replacing the Smart Key Fob Battery Liftgate Keyless Unlocking and Locking Window Control Unlocking Start and Locking with NIO App Sunshade Unlocking/Locking via Bluetooth Stone Guard Film NFC Unlocking and Locking Unlocking and Locking on the Center Console Emergency Unlocking and Locking Walk Up Unlock Auto Unlock When In PARK Walk Away Lock Drive-Away Locking Anti-theft Alarm System Charging Lights Charging Instructions High and Low Beams Charging Operations Turn Lights Battery Level and Charging Display Fog Lights Battery Preconditioning Position Lights Smart Charging Welcome Lighting Outer Door Handle Courtesy Lights Interior Reading Lights Puddle Lights Smart Ambient Lighting Vanity Mirror Lighting Follow Me Home Minimal Lights Full Brightness Soft Glow Rear trunk Lighting Account and Memory Seats Linking Key Fob to Account Driver Seat Adjustment Switching Accounts Front Passenger Seat Adjustment Authorized Unlocking Seat Headrest Adjustment Guest Mode Rear Seat Adjustment Service Authorization Massage Driver Seat Position Memory Adjustment Heat Front Passenger Seat Position Memory Adjustment Ventilate Steering Wheel Position Memory Adjustment Relax Side Mirrors Position Memory Adjustment Storage Steering Wheel Front Storage Start Adjustment Rear Storage Control via Right Steering Wheel Buttons Safety Storage Box Control via Left Steering Wheel Buttons Rear Trunk Steering Wheel Heating Hitched Trailer Double-button Restart of Steering Wheel In-Car Power Supply Wipers and Rearview Mirrors USB Port Side Mirrors Position Adjustment 12V Power Supply Fold Side Mirrors Side Mirrors Heating Rearview Mirror and Side Mirrors Auto-Dimming Air Conditioning Personalized Entertainment Vehicle Climate Control Music Air Purification Navigation Photos Phone Connect to Mobile Device Wireless Charging NOMI Smart Assistant Comfort Features Intelligent Fragrance System Tide Quick Access Instrument and Central Control System Driving Experience Instrument Cluster Indicators Basic Operation Controls on Center Display Drive Mode Event Data Recorder (EDR) Scenario Assist System Update Feature Settings Resetting All Settings Digital Video Recorder (DVR) Acoustic Vehicle Alerting System (AVAS) Parking Camera and Parking Assist Vehicle Safety Safety Assist Features Seat Belts Forward Collision Warning (FCW) Airbag Automatic Emergency Brake (AEB) Child Locks Lane Departure Warning (LDW) Child Safety Seat Lane Keeping Assist (LKA) Multi Collision Braking (MCB) Emergency Active Stop (EAS) Pet Mode Emergency Lane Keeping (ELK) Power-Keep Mode Advanced Driver Monitoring System (ADMS) Camping Mode Blind Spot Detection and Lane Change Alert Child Presence Detection (CPD) Door Open Warning (DOW) Alcohol Interlock Front Cross Traffic Alert (FCTA) Rear Cross Traffic Alert with Braking (RCTA-B) Driver Assistance Vehicle Maintenance Active Lane Change (ALC) Vehicle Health Status Lane Centering Control (LCC) Maintenance Instructions Adaptive Cruise Control (ACC) Routine Maintenance Auto High Beams (AHB) Front Wiper Blade Replacement Shiftless Advanced Parking Assist with Fusion Rear Wiper Blade Replacement Power Swap with Assisted Parking (PSAP) Windshield Washer Fluid Refill Side Distance Indication System (SDIS) Coolant Refill Brake Fluid Refill Tire Inspection and Maintenance Brake Pad and Disc Inspection and Maintenance Air Filter Inspection and Maintenance 12V Battery Care High-voltage Battery Maintenance and Recycling Fuse Box under the Hood Instrument Panel Fuse Box Rear Trunk Fuse Box Pre-fuse Box Exterior Cleaning and Maintenance Interior Cleaning and Maintenance Protective Films Application of Antibacterial Product General Vehicle Information Specifications and Parameters Vehicle Information Vehicle Dimension Instrumentation and Controls Mass Parameters Warning Sign Information Wheel and Tire Specifications Vehicle Identification Number (VIN) Motor Parameters Drive motor identification mark Brake and Suspension Specs Recommended Fluids and Capacities High Voltage Battery Parameters E-Powertrain System Information Tire Information Owner Emergency Information Tire Inflation Set Up Warning Signs Direct Tire Pressure Monitoring System (dTPMS) Call for Road Assistance Anti-skid Chain Jump Start AutoSock Emergency Unlocking from the Outside Winter Tires Open the Door from the Inside in an Emergency Tire Repair Emergency Opening of Liftgate Tire Replacement Emergency evacuation First Aid Kit Rescue Service Protective Equipment for Rescue Operations Cut off the High-voltage Circuit Towing a Vehicle that Had an Accident Rescuing the Vehicle in Water Rescuing the Vehicle on Fire Rescuing the Vehicle with Battery Leakage Vehicle Cutting Area Find My Car Finding the vehicle when it is far away You, or the authorized user, can check the parking location information of the vehicle in the mobile APP to experience the convenience of finding the vehicle.
When the vehicle is connected to the network, you can check the current location where the vehicle is parked at the top of the “My Vehicle” interface in the mobile APP. Tap this location information to view the current location of the vehicle on the map interface. Finding the vehicle when it is nearby When the vehicle is not in driving state and the valid key is within 70 meters of the vehicle (varies depending on the status of the smart key and the surrounding environment of the vehicle), press the lock button on the smart key twice within a span of 3 seconds, and the vehicle horn will emit a sound and the turn lights will flash to alert you of the precise location of the vehicle.
Pressing this button again after 5 seconds will cancel the Find My Car prompting, otherwise the Find My Car function will be automatically turned off after 10 seconds. When the Bluetooth key feature of the mobile phone is turned on or the vehicle is connected to the network, you can also tap the “Find My Car” button on the “My Vehicle” interface in the mobile APP to search for the vehicle, which will trigger the vehicle’s horn to emit a sound and the turn light to flash. Press this button again to cancel the Find My Car prompting. Unlocking/Locking with Smart Key Before entering the vehicle, you can use the smart key to unlock the vehicle.
Depending on the state of the smart key and the surrounding environment of the vehicle, the furthest effective range of the smart key is 30-70 meters outside the vehicle. The buttons and features of the smart key are as follows: 1. Vehicle Unlock Button When the vehicle is in P gear, press this button to unlock the vehicle. After unlocking, the turn lights on both sides of the vehicle will flash three times to indicate successful unlocking. After successful unlocking, the outer door handles will automatically pop up. After unlocking the four doors with the smart key, the liftgate can be opened from the outside without a key.
Press+hold the unlock button to open all the windows at the same time; release the unlock button during the movement of the windows and the windows will stay at the current position. You can set the unlocking method of the smart key through the center display: enter the Settings interface from the control bar at the bottom of the center display, and tap Doors and Windows Lock > Doors > Vehicle Unlock Mode .
If you select "Unlock the Whole Vehicle", you only need to press the key‘s unlock button once to unlock all the doors at the same time; If you select "Unlock the Driver's Door", you can press the key’s unlock button once to open only the driver's door and once again to open the other three doors is possible. 2. Vehicle Lock Button When the vehicle is in P gear and all doors (including the hood and liftgate) are closed, press this button to lock the whole vehicle. After the whole vehicle is locked, the turn lights on both sides will flash once and the horn will sound once to indicate the successful locking.
At the same time, the outer door handles are retracted, and the side mirrors are automatically folded (enter the Settings interface in the control bar at the bottom of the center display, and tap Position Adjustment > Side Mirrors > Auto-Fold When Vehicle is Locked to set the automatic folding of side mirrors). The locked liftgate can only be opened from the outside with the smart key. You can set the on/off of the horn prompt sound through the center display by entering the Settings interface in the control bar at the bottom of the center display, and tapping Sound > RINGER and ALERTS > Lock Confirmation Sound .
Press+hold the lock button to close all the windows at the same time; release the lock button during the window movement and the windows will stay in the current position. When the vehicle is not in driving state and the valid smart key is within 70 meters from the vehicle, you can press it twice within 3 seconds to start the Find My Car feature, and the turn lights and horn will give prompts. Pressing this button once more within 5 seconds, Find My Car will not remind you again; otherwise, it will turn off on its own after 10 seconds. When all the doors are closed, you can press the lock button of the smart key outside the car. At this time, the car is locked.
Emergency Unlocking and Locking Unlocking/Locking the Vehicle from Outside in an Emergency When the vehicle cannot be unlocked or locked using the above conventional methods from the outside, you can use the physical emergency key to unlock or lock the driver’s door. Caution Do not leave the emergency key in your vehicle. Please keep it safe in case of emergency. How to use the physical emergency key: 1. Toggle the slider on the physical emergency key, and pull out the metal key part of the emergency key. 2. Press and hold the front part of the outer door handle of the driver’s door to unfold the outer door handle. 3.
Hold the unfolded outer door handle with one hand while inserting the physical emergency key into the keyhole in the outer door handle with the other hand, and turn the key counterclockwise to unlock the driver’s door. 4. When locking, press and hold the front part of the outer door handle, turn the physical emergency key counterclockwise for one unlocking action, and then turn the key clockwise to lock the driver’s door. Caution To lock the vehicle with the key fob after it has been unlocked with the emergency key, reset the lock cylinder by unlocking and then locking the driver's door to keep the vehicle safe.
When the battery of the vehicle is depleted, the physical emergency key can only lock the driver’s door. If you want to lock the other doors, toggle down the door lock hole, and simply close the door to lock it. However, in such a situation, the door cannot be opened from the outside. Emergency Unlocking from Inside When the whole vehicle is locked, if you need to open the door in an emergency (such as when the door handle electronic switch fails, or the vehicle is soaked in water), pull the mechanical switch of the inner door handle once to open the corresponding side door.
Caution When the 12V battery of the vehicle is low on power, the physical emergency key can only be used to unlock the door on the driver side. At such moments it cannot be used to unlock the whole vehicle. The other doors can only be unlocked and opened by pulling the mechanical switch for the inner door handle. The windows cannot be lowered when the door is opened using the mechanical switch for the inner door handle because doing so would risk damaging the window trim panel. Neither rear door can be opened from inside when the child safety lock function is enabled. They can only be opened from outside once the whole vehicle is unlocked.
In the event of an accident that is of sufficient gravity to trigger airbag deployment, the child safety lock on the rear door will unlock automatically. Walk Up Unlock Walk Up Unlock works when you carry a valid smart key or a mobile phone with the Unlocking and Starting via Bluetooth feature enabled. Without taking out the key, the vehicle will be automatically unlocked when you are within 1.5 meters from its B-pillar. To enable or disable this feature, go to the Settings interface from control bar at the bottom of the center display, and tap Doors and Windows Lock > Doors > Walk Up Unlock .
Auto Unlock When In PARK The vehicle can be automatically unlocked in PARK without using the lock function on the center display. If the vehicle was locked automatically by Drive Away Lock (at a speed over 8 km/h), after the driver applies the brake to bring the vehicle to a halt and shifts into P gear, the vehicle will be automatically unlocked. After the vehicle is unlocked, the liftgate can be opened from the outside without a key. You can configure how the vehicle will be automatically unlocked in PARK on the center display: go to the Settings interface from the bottom of the center display, and tap Doors and Windows Lock > Doors > Auto Unlock When In PARK .
Walk Away Lock Walk-away lock works when you carry a valid smart key or a mobile phone with the Unlocking and Starting via Bluetooth feature enabled. Without taking out the key, the vehicle will be automatically locked when you are 3-7 meters away from it. When the vehicle is locked by walk-away lock, a lock confirmation sound will be produced, the turn lights will flash, and if Auto-Fold When Vehicle is Locked is enabled, the side mirrors will be folded automatically. To enable this feature, you can go to the Settings interface from control bar at the bottom of the center display, and tap Doors and Windows Lock > Doors > Walk Away Lock .
Please only use Walk Away Lock in familiar and safe parking areas. After Walk Away Lock is enabled, make sure to carry a valid smart key or enable the Unlocking and Starting via Bluetooth feature on your mobile phone, and check that the vehicle is successfully locked as you walk away. Warning When Walk-Away Lock is turned on, ensure that no child or pet is left in the vehicle so as to avoid any accidents. When using Walk-Away Lock, please ensure the vehicle is locked via the lock sound or visual checks (headlights, side mirrors or the NIO app), so as to protect the property inside your vehicle.
When there is another authenticated smart key fob in the vehicle or any other condition for locking is not met (such as a door, the hood, or the liftgate not being closed or turning Walk-Away Lock off on the center display), Walk- Away Lock will fail. Please do not place your smart key fob close to a mobile phone, Bluetooth headset, or other communication devices. Otherwise, the vehicle may be locked by mistake due to signal interference. Equipment with a strong magnetic field such as DC chargers or high voltage substations may interfere with the smart key fob’s signal, which may lock the vehicle by mistake in certain cases.
It is recommended to carry your smart key fob with you to avoid any inconvenience caused by the unintended locking of the vehicle. Drive-Away Locking Your vehicle can automatically lock while driving. When the vehicle is unlocked and all doors, the front hood, and the tailgate are closed, the vehicle automatically locks all doors when the driving speed exceeds 8 km/h. Note Drive Away Locking will only be activated once the vehicle transitions from being stationary to moving.
Anti-theft Alarm System Once the vehicle is locked from the outside (including the hood and tailgate) with the smart key, mobile app, NFC feature or physical emergency key, the anti-theft alarm system will be automatically activated. If someone tries to open the door in the absence of a valid smart key (or without valid authorization), the anti-theft alarm will be activated, and the turn lights and horn will both emit an alarm. You can unlock the vehicle from outside through the smart key, NIO app, and NFC feature to turn off the anti-theft alarm.
Door Handle The outer door handles pop out automatically when the vehicle is unlocked, you can touch the inner side of the door handle to open the door handle by sensing, then the door pops slightly while the window drops a little, and you can open the door easily. When closing the door, just give it a push and the door will be magnetically closed from a half-closed position, achieving an easy and convenient door opening and closing experience. You can turn the door handle sensing feature on/off on the center display: enter the Settings interface from the control bar at the bottom of the center display, and tap Doors and Windows Lock > Doors > E-Latch Door Handles .
Charging Operations You can charge the vehicle on both Power Home and Power Charger. Charging Process 1. Put the vehicle in Park, press the charge port cover to open it, or swipe right on the main interface of the center display to enter Quick Access and tap Charge Port , and the charge port cover will automatically open. The indicator of the charge port will light up white steadily. Caution Do not forcefully adjust the charge port cover when it is active or open. Doing so may damage the cover. 2. Check whether the charging connector and charging equipment are in good condition, align the charger to the charge port of the vehicle, then the charger and the charge port will start matching:
if the indicator of the charge port flashes and then lights up blue, the charge port is working properly; if the matching fails or times out, the indicator of the charge port will flash blue and then go out, and you will need to connect the charger again. 3. Turn the charging equipment on and start charging. You can tap Battery on the Settings interface of the center display or use the mobile App to check the current charging status. The indicator of the charge port should be blue during charging to indicate that it is charging. 4.
If you are to manually stop charging midway, tap Battery on the Settings interface of the center display after the vehicle is fully unlocked to stop charging, and wait for the indicator of the charge port to light up green steadily to unplug the charger. When the charging is completed, press the unlock button of the charger before unplugging the charger. Caution In the process of DC fast charging, you can unlock the vehicle first, and then press+hold the OFF button at the charging port to manually stop charging. When inserting and removing the charger, please face the charging socket. If the charger is stuck, try to lift it slightly.
Do not forcibly shake the charger while inserting or removing it to prevent the charger or charging socket from being damaged. During the charging process, do not forcefully pull out the charger directly. Otherwise, there may be sparks and smoke on the charging socket, endangering personal safety. 5. If the indicator of the charge port flashes red during charging, switch to another Power Home and try again. If the indicator is still flashing red, stop charging immediately and contact the NIO Service Center. 6.
After unplugging and putting away the charger, press down on the charge port cover, press the charge port close button, or tap Charge Port on the center display, and the charge port cover will be automatically closed. Note When you charge your vehicle using NIO Power Home, the charge port cover will automatically open if you remove the charger from the port and will automatically close if you remove the charger from your vehicle. If the charge port cover is stuck on the charger while rotating to close automatically, press+hold the close button for 5 seconds, and the charge port cover will open automatically.
Unable to Unplug the Charger after Charging If you are unable to unplug the charger after the vehicle is fully unlocked, try unplugging charger according to the steps below: 1. Re-plug in the charger to ensure that the unlock button of the charger pops up, and re-lock and unlock the whole vehicle, then press and hold the unlock button of the charger for 1 to 2 seconds, wait until the indicator of the charge port lights up green steadily and then unplug the charger. 2. Open the rear trunk cover, pull the emergency unlocking cable of the electronic lock of the charge port, and then try to unplug the charger. 3.
If you still cannot unplug the charger, stop charging immediately and contact the NIO Service Center. Battery Level and Charging Display The status of the current high-voltage battery and some warning information related to the battery can be displayed on the digital instrument cluster. 1. Current Power Display It indicates the current power value of the high-voltage battery when it provides power or recovers energy from regenerative braking. 2. High-voltage Battery Energy Bar This energy bar indicates the power provided by the high-voltage battery; a green energy bar indicates the power during regenerative braking. 3.
Range It indicates the remainder range supported by the high-voltage battery in the current state. When the remainder range is less than 60 km (the value is configurable), the icon turns yellow; when it is less than 10 km, the icon turns red. Before charging or after stopping the vehicle, you can configure the desired charging settings on the center display. When the predetermined charge limit is reached, the charging will be automatically stopped and a reminder will be displayed on the instrument panel, which fulfills the needs of users in different scenarios and delivers a truly user-friendly charging experience.
The charging upper limit of this feature is set to 90% by default; however, you may access the Settings interface in the control bar at the bottom of the center display, and tap Battery to slide the battery in the vehicle model for adjustment; the adjustment range is 50%-100%. You can access the Vehicle Information option through the menu button on the right side of the steering wheel, and view the current and voltage values of the current high-voltage battery. The indicators related to the battery level on the digital instrument cluster are as follows: Battery Preconditioning The charging speed of high-voltage batteries slows down in cold conditions such as winter.
When the Battery Preconditioning feature is enabled, the high-voltage battery can be warmed up to a certain extent in advance before the vehicle reaches the energy replenishment point (Power Home ) to improve the charging speed of the vehicle. On-Route Battery Warmup The On-Route Battery Warmup feature is enabled by default. You can go to the Settings interface from the control bar at the bottom of the center display, and select to enter the Battery interface to disable the feature.
After this feature is enabled, when the destination or waypoint in the navigation state is the charging station , the vehicle will automatically start the high-voltage battery preconditioning on the premise that it can ensure arrival at the destination, so as to improve the charging efficiency. On-Route Battery Warmup only advances the battery warming step and does not waste additional charging energy. In the navigation state, the On-Route Battery Warmup feature will be automatically activated under the following conditions. The current preconditioning status will be displayed on the status bar at the top of the center display:
The navigation destination or waypoint is a Charging Station , or a service area with a Charging Station . The driver is seated. The current remainder range is more than 120 km. The vehicle is not in ECO+ mode. You can manually disable the On-Route Battery Warmup feature by selecting "Disable This Time" (enabled by default next time) or "Keep Disabled". This feature will automatically deactivate the preconditioning process (the switch remains on) in one of the following conditions: Connect a charger. Turn off the navigation or stop navigating to the Charging Station . The current remainder range does not support a preconditioning to the destination with 20 km remaining.
reading lights will be turned on to maximum brightness. If Full Brightness is manually turned off, the prior lighting configuration will be reinstated. If you manually adjust the exterior lights, ambient lighting or reading lights when Full Brightness is active, the Full Brightness will be automatically disabled. Soft Glow To enable the function, navigate to the Settings interface via the control bar at the bottom of the center display and tap Lights > Interior Lighting > Soft Glow .
To provide a comfortable sleeping environment, the ambient lighting on the floorboard inside the vehicle will be slightly lit in warm yellow, and the ambient lighting and reading lights on the doors and storage will be turned off. If Soft Glow is manually turned off, the prior lighting configuration will be reinstated. If you manually adjust the exterior lights, ambient lighting or reading lights when Soft Glow is active, the Soft Glow will be automatically disabled. Rear trunk Lighting The storage space lights come on automatically when the tailgate is opened. The storage space light switches off automatically when the tailgate is closed or after 10 minutes of being on.
Linking Key Fob to Account When the vehicle is activated and verified for the first time, the owner’s account will be linked to the key fob by default. When the vehicle is unlocked with one of the key fobs, the vehicle will log into the owner’s account automatically. Owner can also link an authorized user account to a smart key fob by managing the key fob in the NIO app. When an authorized user unlocks the vehicle using a key fob, the vehicle will log into the linked user’s account automatically. You can view and delete accounts linked to the key fobs on the NIO app.
After linking or unlinking a account successfully, the vehicle owner and the account owner will receive a message and an app notification. Note Only the vehicle owner can modify the binding relationship between the key and the account. Other NIO accounts must be authorized before they can be bound to the key. If the vehicle owner stops the authorization, the binding relationship between the authorized user and the key will be automatically released synchronously. Guest mode is only applicable to smart keys bound to the vehicle owner's account. When the vehicle is unlocked with the smart key bound to the authorized user account, the authorized user information will be loaded automatically.
Switching Accounts You or an authorized user can switch between user accounts on the center display to load the corresponding settings (for example, seat, steering wheel, , etc.). You, a co-user or an authorized user can switch between user accounts on the center display and load the corresponding settings in either of the following two ways: 1. When the vehicle is connected to the network, or there is currently no network available but you have logged in in the past, tap the profile photo on the center display or Account > Switch Accounts in Settings to view a list of all the valid accounts (including the owner's account, co-user accounts, and authorized user accounts).
Tap the corresponding profile photo or user name to switch to the account, and log in with this account after verification (by scanning the QR code with the NIO app or entering the verification code received on your phone). You can also enable Passwordless Login in Accounts > Face ID and Password for easy login and account switch. 2. To switch accounts automatically through face recognition, tap your profile photo on the center display or Settings > Account > Face ID and Password , and enter face recognition data to enable this feature.
After you unlock the vehicle and enter the driver's seat, look straight ahead, and the vehicle will automatically recognize the corresponding account information and load the corresponding custom settings. If the recognized user's face doesn't match the current account, but matches another valid account (for example, this may happen if you've lent the key fob to a family member), the vehicle will automatically switch the account to match the current user. Caution You can only switch accounts when the vehicle is not being driven. In Guest Mode, the vehicle will not save any customized settings (such as the driver’s seat position).
Authorized Unlocking If you want to lend your vehicle to others, you can authorize users registered on the NIO App to use your vehicle. An authorized user can access authorized features by using their NFC key or verified NIO App. Authorization by Owner You can tap Profile Photo > Account Settings on the Settings interface of the NIO App or in the upper left corner of the center display, and then enter the gesture password of your vehicle to go to the authorization management interface. You can authorize a user and set related authorized features by entering his/her NIO App user name. Up to nine users can be authorized.
After setting the user’s authorization, you can tap the profile photo or user name of the authorized user to view the user’s detailed information and authorized features (such as media, video and safe box). If the current authorization is active, you can also edit the range of authorized access or disable the user’s authorization. An authorized user can only access authorized features, and cannot manage authorization or set the guest mode. After the vehicle is locked, if you unlock the vehicle using your smart key, the vehicle will automatically log in to the owner’s account.
Note For safety reasons, if you cancel authorization when an authorized user is driving the vehicle, it won’t take effect until the authorized user stops and locks the vehicle. Note If the authorized user has a NIO account, the authorization will take effect immediately after it is completed. If the authorized user doesn’t have a NIO account, the authorization will become effective only after the user registers a NIO account. Unlocking by an Authorized User An authorized user can unlock the vehicle using his/her NFC key or NIO App. To view the account information and authorized features of an authorized user, tap his/her profile photo on the center display: NFC unlocking:
Open the NFC key App on the mobile phone and place it close to the center area of vehicle body on the left side. Remote unlocking by NIO App: Tap “Door Locks” on the “My Vehicle” interface in NIO App. Guest Mode If you want to lend the vehicle to others by giving them a smart key fob, tap your profile photo on the center display and choose Guest Mode to protect your privacy (e.g. navigation history, contacts, videos, photos). Only default features such as climate control, weather and navigation (with no access to History or Favorites) are available to guests.
With the Guest Mode on, the vehicle will show the features exclusive to the Guest Mode after the vehicle user unlocks and enters the vehicle by using the smart key. To exit the Guest Mode, enter the gesture password of the vehicle. Caution 1. You can only set Guest Mode when the vehicle is not being driven. 2. If a smart key fob is linked to the owner’s account and your vehicle is not in Guest Mode, the vehicle will automatically log into the owner’s account when a user unlocks the vehicle using a smart key fob. Service Authorization You or an authorized user can send a service request to NIO on the NIO app.